{"id":1018,"date":"2022-06-11T10:42:43","date_gmt":"2022-06-11T10:42:43","guid":{"rendered":"https:\/\/demo.themedraft.net\/wp\/doctio\/?page_id=1018"},"modified":"2025-01-27T06:38:08","modified_gmt":"2025-01-27T06:38:08","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.mobimedgroup.co.za\/?page_id=1018","title":{"rendered":"Faq&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1018\" class=\"elementor elementor-1018\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c82b46 e-flex e-con-boxed e-con e-parent\" data-id=\"4c82b46\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed5bd5d elementor-widget elementor-widget-image\" data-id=\"ed5bd5d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"373\" height=\"282\" src=\"https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/Mobi-Med-Logo-4.png\" class=\"attachment-large size-large wp-image-1265\" alt=\"\" srcset=\"https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/Mobi-Med-Logo-4.png 373w, https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/Mobi-Med-Logo-4-300x227.png 300w\" sizes=\"(max-width: 373px) 100vw, 373px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-306e113 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"306e113\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4c7180a7\" data-id=\"4c7180a7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61887144 elementor-widget elementor-widget-themedraft_section_title\" data-id=\"61887144\" data-element_type=\"widget\" data-widget_type=\"themedraft_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"td-section-title-wrapper\">\n            <div class=\"td-section-title-content td-secondary-font\">\n                                    <div class=\"td-section-title-bg-text left\">\n                        Faqs                    <\/div>\n                \n                                    <div class=\"td-section-subtitle td-primary-color\">\n                        Get Answers                    <\/div>\n                \n                                    <div class=\"td-section-title\">\n                        <h2>Have Any Questions? Feel Free To Ask.<\/h2>                    <\/div>\n                                        <div class=\"title-bottom-line\" style=\"background-image: url(https:\/\/demo.themedraft.net\/wp\/doctio\/wp-content\/uploads\/2022\/06\/line-1.png)\"><\/div>\n                                                <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70f595bd elementor-widget elementor-widget-themeDraft_accordion\" data-id=\"70f595bd\" data-element_type=\"widget\" data-widget_type=\"themeDraft_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"td-accordion-wrapper td-accordion-wrapper-76316\">\n            <div class=\"accordion\" id=\"td-accordion-76316\">\n\n\t\t\t\t                        <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-176316\" aria-expanded=\"true\" aria-controls=\"collapse-176316\">\n\t\t\t\t\t\t\t\t\t01. Do you offer services outside Johannesburg?                                <\/button>\n                            <\/h2>\n\n                            <div id=\"collapse-176316\" class=\"accordion-collapse collapse show\" data-bs-parent=\"#td-accordion-76316\">\n                                <div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>Currently, our mobile IV treatments and in-person services are available within Johannesburg, but our virtual consultations are accessible nationwide.<\/p>                                <\/div>\n                            <\/div>\n                        <\/div>\n\t\t\t\t\t\t                        <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-276316\" aria-expanded=\"false\" aria-controls=\"collapse-276316\">\n\t\t\t\t\t\t\t\t\t02. How can I contact customer support?                                <\/button>\n                            <\/h2>\n\n                            <div id=\"collapse-276316\" class=\"accordion-collapse collapse \" data-bs-parent=\"#td-accordion-76316\">\n                                <div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>You can reach us via email at info@mobimedgroup.co.za, call us at +27 66 252 9111, or visit our website at www.mobimedgroup.co.za.<\/p>                                <\/div>\n                            <\/div>\n                        <\/div>\n\t\t\t\t\t\t                        <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-376316\" aria-expanded=\"false\" aria-controls=\"collapse-376316\">\n\t\t\t\t\t\t\t\t\t03. What are the benefits of IV therapy?                                <\/button>\n                            <\/h2>\n\n                            <div id=\"collapse-376316\" class=\"accordion-collapse collapse \" data-bs-parent=\"#td-accordion-76316\">\n                                <div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>IV therapy provides rapid hydration, boosts energy levels, enhances immune function, aids in recovery, and improves overall wellness.<\/p>                                <\/div>\n                            <\/div>\n                        <\/div>\n\t\t\t\t\t\t                        <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-476316\" aria-expanded=\"false\" aria-controls=\"collapse-476316\">\n\t\t\t\t\t\t\t\t\t04. How soon can I get an appointment?                                <\/button>\n                            <\/h2>\n\n                            <div id=\"collapse-476316\" class=\"accordion-collapse collapse \" data-bs-parent=\"#td-accordion-76316\">\n                                <div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>Appointments are typically available within 24-48 hours, depending on the service and availability of our healthcare professionals.<\/p>                                <\/div>\n                            <\/div>\n                        <\/div>\n\t\t\t\t\t\t            <\/div>\n        <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f4ef68e\" data-id=\"f4ef68e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b7526b6 elementor-widget elementor-widget-themedraft_image_with_caption\" data-id=\"1b7526b6\" data-element_type=\"widget\" data-widget_type=\"themedraft_image_with_caption.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"td-img-caption-wrapper td-secondary-font\">\n            <div class=\"td-caption-images\">\n                <div class=\"td-caption-img-one td-cover-bg\" style=\"background-image: url(https:\/\/demo.themedraft.net\/wp\/doctio\/wp-content\/uploads\/2022\/06\/caption-img-1.jpg)\"><\/div>\n                <div class=\"td-caption-img-two td-cover-bg\" style=\"background-image: url(https:\/\/demo.themedraft.net\/wp\/doctio\/wp-content\/uploads\/2022\/06\/caption-img-2.jpg)\"><\/div>\n\n                <div class=\"td-img-caption\">\n                    <span>25<\/span> Years Of Experience in Medical Services                <\/div>\n            <\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68794fdd elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68794fdd\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-730d95f8\" data-id=\"730d95f8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5620ae4 elementor-widget elementor-widget-themedraft_section_title\" data-id=\"5620ae4\" data-element_type=\"widget\" data-widget_type=\"themedraft_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"td-section-title-wrapper\">\n            <div class=\"td-section-title-content td-secondary-font\">\n                                    <div class=\"td-section-title-bg-text center\">\n                        Faqs                    <\/div>\n                \n                                    <div class=\"td-section-subtitle td-primary-color\">\n                        Get Answers                    <\/div>\n                \n                                    <div class=\"td-section-title\">\n                        <h2>Most Answered Questions.<\/h2>                    <\/div>\n                                        <div class=\"title-bottom-line\" style=\"background-image: url(https:\/\/demo.themedraft.net\/wp\/doctio\/wp-content\/uploads\/2022\/06\/line-1.png)\"><\/div>\n                                                <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4de76471 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4de76471\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1731544b\" data-id=\"1731544b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-299808ea elementor-widget elementor-widget-themeDraft_accordion\" data-id=\"299808ea\" data-element_type=\"widget\" data-widget_type=\"themeDraft_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"td-accordion-wrapper td-accordion-wrapper-32139\">\n            <div class=\"accordion\" id=\"td-accordion-32139\">\n\n\t\t\t\t                        <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-132139\" aria-expanded=\"true\" aria-controls=\"collapse-132139\">\n\t\t\t\t\t\t\t\t\t01. Do you accept medical aid?                                <\/button>\n                            <\/h2>\n\n                            <div id=\"collapse-132139\" class=\"accordion-collapse collapse show\" data-bs-parent=\"#td-accordion-32139\">\n                                <div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>We currently operate on a private billing basis but can provide invoices for reimbursement from your medical aid provider.<\/p>                                <\/div>\n                            <\/div>\n                        <\/div>\n\t\t\t\t\t\t                        <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-232139\" aria-expanded=\"false\" aria-controls=\"collapse-232139\">\n\t\t\t\t\t\t\t\t\t02. What conditions can be treated through virtual healthcare?                                <\/button>\n                            <\/h2>\n\n                            <div id=\"collapse-232139\" class=\"accordion-collapse collapse \" data-bs-parent=\"#td-accordion-32139\">\n                                <div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>We provide consultations for common health issues such as colds, flu, skin conditions, mental health concerns, chronic disease management, and general wellness advice.<\/p>                                <\/div>\n                            <\/div>\n                        <\/div>\n\t\t\t\t\t\t                        <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-332139\" aria-expanded=\"false\" aria-controls=\"collapse-332139\">\n\t\t\t\t\t\t\t\t\t03. How long does an IV therapy session take?                                <\/button>\n                            <\/h2>\n\n                            <div id=\"collapse-332139\" class=\"accordion-collapse collapse \" data-bs-parent=\"#td-accordion-32139\">\n                                <div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>A typical IV therapy session lasts between 30 to 60 minutes, depending on the treatment chosen.<\/p>                                <\/div>\n                            <\/div>\n                        <\/div>\n\t\t\t\t\t\t                        <div class=\"accordion-item\">\n                            <h2 class=\"accordion-header\">\n                                <button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-432139\" aria-expanded=\"false\" aria-controls=\"collapse-432139\">\n\t\t\t\t\t\t\t\t\t04. Are your healthcare professionals certified?                                <\/button>\n                            <\/h2>\n\n                            <div id=\"collapse-432139\" class=\"accordion-collapse collapse \" data-bs-parent=\"#td-accordion-32139\">\n                                <div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>Yes, all our doctors, nurses, and wellness experts are fully licensed and experienced professionals in their respective fields.<\/p>                                <\/div>\n                            <\/div>\n                        <\/div>\n\t\t\t\t\t\t            <\/div>\n        <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-62f08d02\" data-id=\"62f08d02\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-762dda5 elementor-widget elementor-widget-image\" data-id=\"762dda5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"360\" height=\"540\" src=\"https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/B11.jpg\" class=\"attachment-large size-large wp-image-1105\" alt=\"\" srcset=\"https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/B11.jpg 360w, https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/B11-200x300.jpg 200w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-dafa578 e-flex e-con-boxed e-con e-parent\" data-id=\"dafa578\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe45742 elementor-widget elementor-widget-image\" data-id=\"fe45742\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"291\" src=\"https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/MobIV-4-1024x291.jpg\" class=\"attachment-large size-large wp-image-1277\" alt=\"\" srcset=\"https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/MobIV-4-1024x291.jpg 1024w, https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/MobIV-4-300x85.jpg 300w, https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/MobIV-4-768x218.jpg 768w, https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/MobIV-4-1536x436.jpg 1536w, https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/MobIV-4-600x170.jpg 600w, https:\/\/www.mobimedgroup.co.za\/wp-content\/uploads\/2025\/01\/MobIV-4.jpg 1894w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Faqs Get Answers Have Any Questions? Feel Free To Ask. 01. Do you offer services outside Johannesburg? Currently, our mobile IV treatments and in-person services are available within Johannesburg, but our virtual consultations are accessible nationwide. 02. How can I contact customer support? You can reach us via email at info@mobimedgroup.co.za, call us at +27 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1018","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mobimedgroup.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mobimedgroup.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mobimedgroup.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mobimedgroup.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mobimedgroup.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1018"}],"version-history":[{"count":9,"href":"https:\/\/www.mobimedgroup.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1018\/revisions"}],"predecessor-version":[{"id":1280,"href":"https:\/\/www.mobimedgroup.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1018\/revisions\/1280"}],"wp:attachment":[{"href":"https:\/\/www.mobimedgroup.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}